Kano model and Its Implications from Operational Excellence Foundations by Richard Chua
Tuesday, February 2, 2021
Operational Excellence Foundations Kano model and Its Implications
The three types are dissatisfiers, or basic quality attributes; satisfiers, or performance quality attributes; and delighters, or excitement quality attributes.
Prioritize your backlog
The agile approach to project management can help companies respond faster and more effectively to change. As a result, having a solid grasp of what agile is—and how to effectively use agile approaches in an organization—can help you increase your value as a project manager, and enhance your personal marketability.
Prioritize your backlog from Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)® by Kelley O'Connell
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